FAQ

1. Declaration on the accommodations:

We have apartments with 1-3 bedrooms in various holiday resorts in the towns on Lake Garda. The prices vary depending on the booking period and the size and equipment of the apartments.

Location:
The apartments are located in the south / southwest of Lake Garda in:

  • Peschiera del Garda: 2- and 3-room apartments with balconies
  • Boschetti / Peschiera del Garda: 3-room apartment with terrace
  • Lazise del Garda: only 2-room apartments with a balcony or terrace / garden
  • San Benedetto: 3-room apartments
  • Castelnuovo del Garda: mobile home, 1 to 4-room apartments with terrace / garden

Equipment:
The apartments each have a living / dining room with kitchen, bathroom and, depending on the apartment size, 1 to 3 bedrooms. The kitchens are equipped with a microwave, refrigerator, stove, coffee maker, toaster, kettle, microwave, cutlery, glasses, plates, pots, pans, stove. A few apartments have a dishwasher or washing machine or oven. There is air conditioning in all apartments and a flat screen with cable TV and satellite TV. There is either a balcony or a terrace. Wifi / Wlan is either permanently installed in all apartments or booked as a mobile device. Bed linen / towels are available in the apartments. Parking is available within the facility. Pets are only allowed on request in most accommodations. Sun beds / umbrellas are available in the facilities: Villa Castelnuovo, Boschetti,

Ai Cappuccini in Peschiera del Garda: In Peschiera del Garda we have several apartments in a holiday complex and have divided them into groups to make your choice easier.

  1. Standard: Inexpensive apartment with simple furnishings. Price category *
  2. Classic: Apartment with medium to modern equipment. Price category **
  3. Design / Delux: newly renovated apartment with more modern furniture / equipment. Price category ***
  4. Panorama: Apartment of medium to modern design with a particularly beautiful garden and or lake view. Price category ***
  5. Lakeview Design / Delux : Newly renovated modern apartment with top garden and lake views. Price category ****

Booking an apartment from a group:
You can book an apartment from one of the above groups. The allocation is made by us. Since we have the option of making the bookings through direct connections without large gaps, booking from the group is cheaper. Requests for the choice of floor, direction of view, furniture, bed layout etc. can only be taken into account if this can be agreed with a subsequent booking.

Booking an individual fixed apartment:
You pay a surcharge for booking (depending on the apartment) and can book an apartment in advance, or a preferred location within the holiday complex, a direction of view, a certain floor, a certain furniture / layout or equipment, the apartment choose equipment that is not part of the standard equipment (e.g. apartment with oven, dishwasher or washing machine).

The photos of the apartments: The photos are updated annually so that they reflect the current condition of the apartment as well as possible.

2. Booking:

As soon as we have received your booking, you will receive a booking confirmation with a request for payment. You can pay by bank transfer, PayPal or credit card, the latter can incur 3% fees. After booking, you pay 50% of the rental price as a deposit and at the latest 6 weeks the remaining payment.

3. Object information / key handover:

You will receive an accommodation description after the down payment and a door code for your access 2 days before arrival.

4th deposit:

A deposit can be raised, depending on the people / groups / pets, between 100-200 euros. In the event that a deposit is requested, this will preferably be settled by credit card, as we only block the amount and release it after moving out.

5. Check-in / check-out / arrival / departure:

Check-in is possible from 3 p.m. Earlier arrival or later departure can be organized (possibly with a surcharge depending on times and apartment). We have a German-language service that is on site. Since the arrival times of our guests usually vary greatly, if we send the guests a locker code, they can remove the keys at any time after the check-in time. The service can be reached by phone and can help with questions or problems.

8. Pool opening times:

the pools are usually open from May to September.

11. Surroundings / distance:

Airport: Bergamo Airport with Lufthansa approx. 60 kilometers away via the motorway in half an hour. Verona Airport with Air Dolomitti approx. 25 kilometers away via the motorway in 15 minutes Lake Garda, in Lazise, ​​Castelnuovo and Peschiera del Garda. It is mostly windless in the south of the lake than in the northern part of the lake. This is due to the narrowing of the lake to the north, which is bordered on both sides by mountains. In the south, the temperatures are usually a bit milder and the lake is more accessible through larger beach areas.

Peschiera:
In Peschiera del Garda there is a beautiful riverside street on which you can walk for hours in both directions along the lake.

Beaches and more:
There are several public beaches, a dog beach, bars, restaurants and beach cafes, pedal boats and boat rentals and a port. Peschiera del Garda is a former fishing village, which has not lost its charm.

Distances:
Day trips to larger cities are very easy from Lake Garda due to the central location in northern Italy and the good motorway connection. Here are the distances and motorway travel times: Bergamo approx. 60 km away via the motorway in 1/2 hour Milan approx. 125 km away via the motorway in 1 hour Verona approx. 35 km away via the motorway in 20 Minutes away Venice about 150 kilometers away via the motorway in 1 hour 15 minutes.