FAQ

1. Declaration on the accommodations:

We have apartments with 1-3 bedrooms in various holiday complexes in the towns on Lake Garda. The prices vary depending on the booking period and the size and equipment of the apartments.

The location:
The apartments are located in the south / southwest of Lake Garda in:

Peschiera del Garda: 2 and 3 room apartments with balcony
Boschetti / Peschiera del Garda: 3-room apartment with terrace
Lazise del Garda: only 2-room apartments with balcony or terrace / garden
San Benedetto: 3-room apartments
Castelnuovo del Garda: Mobile home, 1 to 4 room apartments with terrace / garden

Equipment:
The apartments each have a living / dining room with kitchen, bathroom and, depending on the size of the apartment, 1 to 3 bedrooms. The kitchens are equipped with a microwave, refrigerator, stove, coffee maker, toaster, kettle, microwave, cutlery, glasses, plates, pots, pans, stove. A few apartments have a dishwasher or washing machine or oven. All apartments have air conditioning and a flat screen TV with cable and satellite TV. There is either a balcony or a terrace. Wifi / WLAN is either permanently installed in all apartments or booked as a mobile device. Bed linen / towels are available in the apartments. Parking is available within the facility. Pets are only allowed on request in most accommodations. Sun beds / umbrellas are available in the facilities: Villa Castelnuovo, Boschetti, in the other facilities they can be rented.

Ai Cappuccini in Peschiera del Garda: In Peschiera del Garda we have several apartments in a holiday complex and have divided them into groups to make the choice easier.

Standard: Inexpensive apartment with simple furnishings. Price category *
Classic: Apartment with medium to modern equipment. Price category **
Design / Delux: newly renovated apartment with more modern furniture / equipment. Price category ***
Panorama: Apartment of medium to modern equipment with a particularly beautiful garden or lake view. Price category ***
Lakeview Design / Delux: Newly renovated modern apartment with top garden and lake views. Price category ****

Booking an apartment from a group:
You can book an apartment from one of the above groups. The allocation is made by us. Since we have the option of making bookings through direct connections without large gaps, booking from the group is cheaper. Requests for, for example, the choice of floor, direction of view, furniture, bed allocation, etc. can only be taken into account if this can be agreed with a subsequent booking.

Booking an individual permanent apartment:
You pay a surcharge for booking (depending on the apartment) and can choose an apartment or a preferred location within the holiday complex, a direction of view, a certain floor, a certain furniture / layout or equipment, the apartment with equipment that is not standard equipment belongs to book (e.g. choose an apartment with oven, dishwasher or washing machine).

The photos of the apartments: The photos are updated annually so that they reflect the current condition of the apartment as well as possible.

2. Booking:

As soon as we have received your booking, you will receive a booking confirmation with a request for payment. You can pay by bank transfer, PayPal or credit card, the latter may incur a 3% fee. After booking you pay 50% of the rental price as a deposit and the rest of the payment no later than 6 weeks.

3. Property information / handover of keys:

After the deposit you will receive a description of the accommodation and 2 days before arrival a door code for your access.

4. Deposit:

A deposit can be charged, depending on the people / groups / pets between 100-200 euros. In the event that a deposit is required, this is preferably settled by credit card, as we only block the amount and release it again after moving out.

5. Check-in / check-out / arrival / departure:

Check-in is possible from 15 p.m., earlier arrival or later departure can be organized (possibly with an additional price depending on times and apartment). We have a German-speaking service that is on site. As the arrival times of our guests usually vary greatly, we send the guests a locker code so that they can remove the key at any time after the check-in time. The service can be reached by phone and can help with questions or problems.

6. Pool opening times:

the pools are usually open from May to September.

7. Environment / distance:

Airport: Bergamo airport can be reached by Lufthansa approx. 60 kilometers away via the motorway in 1/2 hour. Verona airport can be reached with Air Dolomitti approx. 25 kilometers away via the motorway in 15 minutes. Places: Our holiday apartments / holiday complexes are located in the southern part of the Lake Garda, in Lazise, ​​Castelnuovo and Peschiera del Garda. There is usually less wind in the south of the lake than in the northern part of the lake. This is due to the narrowing of the lake to the north, which is bordered on both sides by mountains. In the south, the temperatures are usually a bit milder and the lake is more accessible due to larger beach areas.

Peschiera:
In Peschiera del Garda there is a beautiful promenade on which you can walk for many hours in both directions along the lake.

Beaches and more:
There are several public beaches, a dedicated dog beach, bars, restaurants and beach cafes, pedal boats and boat rentals and a harbor. Peschiera del Garda is a former fishing village, which has not lost its charm.

Distances:
From Lake Garda, due to its central location in northern Italy and the good motorway connection, you can easily make day trips to larger cities. Here are the individual distances and motorway driving times: Bergamo approx. 60 kilometers away on the motorway in half an hour Milan approx. 1 kilometers away on the motorway in 2 hour, Verona approx. 125 kilometers away on the motorway in a 1 Minutes away Venice about 35 kilometers away on the motorway in 20 hour 150 minutes.

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